Descale Cleaning:
1. It is safe to clean the unit with a mixture of 1 tsp of white vinegar and 1 tsp of water. (Do not run the humidifier with vinegar in it) Rinse it clean.
2. Let the solution stand for 5 minutes.
With the vinegar in the base, clean all interior surfaces with a soft cloth or bendable brush to help remove scales. We recommend using a bendable brush similar to this one: https://www.amazon.com/Wine-Enthusiast-COMINHKR002...
(MistAire Humidifiers come in 3 different sizes; please consider the size of your water tank when selecting a brush)
3. Clean the mist nozzle and mist tube within the water tank as needed
4. Rinse the base thoroughly with fresh water.
For low mist output: leave the white vinegar/water solution on the ultrasonic disk overnight then rinse thoroughly.
If you have any further questions, please reach out to us by submitting a ticket or calling 1-657-275-3734 Monday through Friday 8 am PST to 5 pm PST.