Pure Enrichment offers industry-leading warranties for a period of 1 to 5 years from the date of purchase on most products. Please see the user manual for the specific length of your product’s warranty.
The Pure Enrichment Warranty is intended for defective parts/products. Any product purchased on pureenrichment.com has a 60-day money-back guarantee if you are not completely satisfied. For any product within its warranty period, a replacement product will be sent out in a timely manner.
You can also register your Pure Enrichment product to receive premium benefits, one of which is an extended product warranty of 2 additional years! Fill out our Product Registration form, in just a few simple steps to take advantage of these benefits.
Pure Enrichment takes the authenticity of our products and our consumer's experience seriously. Please only buy from our website (pureenrichment.com) and Pure Enrichment-approved retailers. Our authorized reseller on Amazon.com is "SKUniverse". Purchases from other non-authorized resellers are not considered authentic goods and have no warranty
If you have any further questions, please reach out to us by submitting a ticket or calling 1-657-275-3734 Monday through Friday 8 am PST to 5 pm PST.