Latch trouble? It usually comes down to how the lid is being closed. If the latches on your Bentgo Kids Lunch Box—or similar styles like our Chill, Pop, or Stainless Steel boxes—are breaking, it’s often because they’re being forced shut before the lid is fully in place.
Always close the lid completely first, then snap the latches into place. If the latches are clicked down before the lid is properly aligned, pushing the lid down can stress and eventually crack the plastic hinges.
This small habit shift goes a long way! It helps protect the latches, keeps your box secure, and extends the life of your lunch box.
If you have any further questions, please reach out to us by submitting a ticket or calling 1-657-275-3734 Monday through Friday 8 am PST to 5 pm PST.