Your happiness means everything to us! If you’re not completely satisfied with your purchase, we’re here to help.
We offer a 60-day money-back guarantee on items purchased directly from bentgo.com. To start a return, reach out to our friendly Customer Support Team here. You’ll receive a full refund of your purchase price (minus shipping and handling), as long as:
- Your item is returned within 60 days of purchase
- It’s in new, unused condition
- It’s sent back in the original packaging
- Bundles or multi-packs must be returned in full
- You cover the return shipping cost
Refunds are typically processed within 5–7 business days after we receive your return.
Please note: Personalized items are final sale and cannot be returned or exchanged.
If you received the wrong item or something isn’t right, contact us here, and we’ll be happy to fix it. Including a photo of what you received can help speed things up!
If you have any further questions, please reach out to us by submitting a ticket or calling 1-657-275-3734 Monday through Friday 8 am PST to 5 pm PST.