What is your return policy?

Your happiness and trust in our brand are very important to us. If for any reason you are not satisfied with your purchase, we ask that you please contact our support team to allow us the opportunity to help improve your experience.

Our products are backed by our 60-day money-back guarantee. If you have purchased a Bentgo product or accessory from bentgo.com within the last 60 days and would like to return it, simply contact our customer support team to receive a full refund of your purchase price, less shipping and handling costs. Returned items must be in new, unused condition, and shipped back in their original packaging. To return bundle or multi-pack items, the whole bundle or multi-pack must be returned. The customer is responsible for the return shipping fees. Refunds are usually processed within 5 to 7 business days.

If you have any further questions, please reach out to us by submitting a ticket or calling 1-657-275-3734 Monday through Friday 8 am PST to 5 pm PST.

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