We stand by our products with industry-leading warranties—1 to 2 years on most lunch boxes, lunch bags, and select accessories. To check the exact warranty for your product, refer to the User Manual included with your purchase.
Our warranty covers defective parts or product issues, and we’ll send a replacement if it qualifies. Personalized items are also covered if there’s a manufacturing error or defect.
Every purchase from bentgo.com comes with a 60-day money-back guarantee if you're not completely satisfied.
Want extra coverage? Register your Bentgo product to unlock premium benefits, including an additional 1-year warranty—just a few quick steps and you’re covered!
Heads up: We only honor warranties on purchases made through bentgo.com or authorized retailers. On Amazon, our official store is Bentgo Direct. Orders from unauthorized sellers aren’t eligible for warranty coverage.
Regardless, no matter where you bought your Bentgo product, we still value your feedback and would love to hear from you. Feel free to reach out to us directly and our award-winning Customer Support Team is here with hassle-free solutions—usually within 24 hours!
If you have any further questions, please reach out to us by submitting a ticket or calling 1-657-275-3734 Monday through Friday 8 am PST to 5 pm PST.